What you will learn :
- Supervisor Roles and Responsibility
- Communication Skills
- Building a Feedback Culture For Growth and Development
- Strategic Planning and Collaborative Success
Outline Program :
Day 1 :
- Supervisor Roles & Responsibility
- Communication Skills
- Building a Giving Feedback Culture For Growth and Development
Day 2
- Building a Receiving Feedback Culture For Growth and Development
- Strategic Planning and Collaborative Success
- Test & Evaluation
Latar belakang (logic) kenapa program ini Penting untuk diikuti?
- Bridging the Leadership Gap – Many hospitality professionals step into supervisory roles without formal leadership training. This program equips them with essential skills to lead effectively.
- Enhancing Team Productivity & Efficiency – Strong leadership ensures teams work collaboratively, prioritize tasks, and meet operational goals in a fast-paced hotel environment.
- Improving Communication & Feedback Culture – Effective communication and feedback mechanisms lead to higher staff engagement, improved service quality, and guest satisfaction.
- Developing Future Hospitality Leaders – This program builds a solid foundation for career growth, preparing supervisors for managerial and executive roles.
- Maximizing Business Performance – Well-trained leaders contribute to better decision-making, reduced conflicts, and a more structured work environment, positively impacting overall hotel performance.
Gambaran singkat bagaimana program akan dijalankan.
The program will be conducted with Focus Group Discussion Method, Presentation, Best Practices Sharing, and Study Case.
Course ini direkomendasikan bagi :
- Supervisors & Team Leaders – Individuals currently in leadership positions looking to refine their management skills.
- Aspiring Leaders & First-Time Supervisors – Staff members transitioning into leadership roles who need structured training.
- Assistant Managers – Professionals seeking to enhance their ability to lead teams and improve operational efficiency.
- HR & Training Managers – Those responsible for staff development and leadership training programs.
- Professionals Seeking Career Growth – Individuals who aim to advance their careers in their own industry.
adalah lembaga pelatihan yang berfokus pada pengembangan sumber daya manusia, manajemen talenta, dan peningkatan keterampilan profesional. Rekke Juwita, salah satu pemimpin kunci di TSN Academy, berperan penting dalam merancang dan mengimplementasikan program pelatihan yang komprehensif.
