What you will learn :
- Strategic Leadership in F&B Management
- Financial Management (Budgeting, Forecasting)
- Supply Chain Management and Inventory Control
- Guest Experience Management
- Marketing Strategies for F&B Operations
- Sustainable F&B Practices and eco-friendly initiatives
Outline Program :
Day 1 : Leadership, Financials & Cost Control
Morning Session
- Strategic Leadership in F&B Management
- Team building, motivation, and conflict resolution
- Effective communication and decision-making
Afternoon Session
- Financial Management (Budgeting, Forecasting)
- Menu engineering and pricing strategies
- Waste reduction and profit maximization
Evening Session
- Case Study : Revenue growth strategies in F&B operations
Day 2
Morning Session
- Supply Chain Management and Inventory Control
- Food safety. and hygiene standards (HACCP, ISO 22000)
- Standard operating procedures (SOPs) and quality control
Afternoon Session
- Service excellence and guest experience management
- Handling complaints, service recovery strategies
- Upselling and cross-selling techniques
Evening Masterclass
- Digital transformation and AI-driven solutions in F&B
Day 3: Marketing, Sustainability & Innovation
Morning Session
- Marketing Strategies for F&B Operations
- Social media, branding, and online reputation management
- Revenue generation through events and promotions
Afternoon Session
- Sustainable F&B Practices and eco-friendly initiatives
- Emerging trends and innovations in the industry
- Final assessment and action plan development
- Certification Ceremony & Closing
Latar belakang (logic) kenapa program ini Penting untuk diikuti?
- Growing Industry Demand – The hospitality industry requires highly skilled F&B managers to maintain high standards, improve revenue, and drive innovation.
- Revenue & Profitability Optimization – Effective F&B management strategies help businesses maximize revenue, control costs, and enhance guest experiences.
- Sustainability & Market Trends – The future of F&B is shifting towards sustainable practices and innovative business models.
- Professional Development & Career Growth – This certification equips participants with strategic, financial, and operational expertise to excel in leadership roles.
- Competitive Advantage – Certified professionals gain credibility, making them more valuable in the job market
Gambaran singkat bagaimana program akan dijalankan.
Program will be conducted with Focus Group Discussion Method, Presentation, Best Practices Sharing, and Study Case.
Course ini direkomendasikan bagi :
- F&B Managers & Directors – Professionals responsible for overseeing F&B operations in hotels and hospitality businesses.
- Restaurant Owners & Operators – Entrepreneurs looking to improve their F&B business strategy, branding, and revenue management.
- Hotel Executives & Operations Leaders – Those managing hotel-wide food and beverage services seeking to enhance operational efficiency.
- Aspiring F&B Professionals – Individuals looking to step into managerial roles within the F&B and hospitality industry.
- Business Consultants & Hospitality Trainers – Professionals offering expertise in F&B management and looking to expand their knowledge.
adalah lembaga pelatihan yang berfokus pada pengembangan sumber daya manusia, manajemen talenta, dan peningkatan keterampilan profesional. Rekke Juwita, salah satu pemimpin kunci di TSN Academy, berperan penting dalam merancang dan mengimplementasikan program pelatihan yang komprehensif.
