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Facilitator – Joko Haryono, M. Par., CHA.
Joko Haryono, M. Par., CHA.
Facilitator of TSN Academy
Joko Haryono is a seasoned hospitality professional with extensive experience in hotel operations, business development, and training facilitation. With a strong background in leadership roles across luxury hotels, resorts, and hospitality institutions, he specializes in hotel pre-opening, learning and development, and operational excellence.
Professional Summary
Head of Business Tourism
Institut Pariwisata Trisakti
August 2024 – PresentLecturer and Researcher
Institut Pariwisata Trisakti
October 2020 – PresentFacilitator of Hotel GM Certification
Artotel Group Learning Center
March 2024 – PresentHead of Learning and Development
ArkaGroup
July 2023 – May 2024 (11 months)Operations Manager
PT. Wyndham Hotel Management
September 2019 – March 2020 (7 months) – Raa, MaldivesPre-Opening Operation Director
Wyndham Grand Maldives
July 2019 – March 2020 (9 months) – Raa, MaldivesResort Manager
Wyndham Sundancer Resort Lombok
March 2019 – September 2019 (7 months)Corporate General Manager Operation
Metropolitan Golden Management – Horison Hotels Group
February 2017 – February 2019 (2 years 1 month) – Jakarta, IndonesiaAssistant Director for Business Development
PT. Puncak Pass
March 2014 – February 2017 (3 years) – Greater Jakarta Area, IndonesiaGeneral Manager
Puncak Pass Resort
April 2012 – February 2017 (4 years 11 months) – West Java, IndonesiaDirector of Business Development
Ultimate Hospitality Services
October 2011 – 2012 (1 year) – Jakarta, IndonesiaLearning Manager
The Dharmawangsa Jakarta
February 2011 – December 2011 (11 months) – Jakarta, IndonesiaIn Room Dining Manager
Four Seasons Riyadh
2006 – December 2010 (4 years) – Riyadh, Saudi ArabiaIn Room Dining Manager
Four Seasons Jakarta
2005 – 2006 (1 year) – Jakarta, IndonesiaProprietor
Outback Steakhouse International
March 2001 – November 2003 (2 years 9 months) – Orange County, California
Achievements
Joko Haryono has played a crucial role in leading hospitality operations, pre-opening hotel projects, and learning development initiatives across internationally recognized hotel brands. His expertise in business development, revenue optimization, and staff training has contributed to the successful growth and operational efficiency of multiple hotel chains. As a dedicated facilitator and hospitality educator, he has mentored numerous industry professionals, enhancing service standards and operational excellence in the hospitality sector. His leadership in managing large-scale hotels, from Wyndham Grand Maldives to The Dharmawangsa Jakarta, has reinforced his reputation as an industry expert in hotel management and guest experience enhancement.